Comments for Mike On Ads http://www.mikeonads.com Ramblings about online advertising, ad networks & other techie randomness Sat, 05 Jul 2008 08:42:30 +0000 http://wordpress.org/?v=2.5.1 Comment on How Dell treats a million $ customer by BruceericatDell http://www.mikeonads.com/2008/07/01/how-dell-treats-a-million-customer/#comment-41144 BruceericatDell Thu, 03 Jul 2008 19:08:12 +0000 http://www.mikeonads.com/?p=264#comment-41144 Mike: you're drawing in some other detractors. @Pwills -- I can tell you that our small business team has seen your comment as well and is looking into it. We certainly aren't trying to give market share to anyone but we do have our own fair share of issues as a company and it's a shame that anyone would have to 'beg' for good service. Not acceptable. We're trying to correct those issues. Shoot me a note directly at bruce_eric_anderson@dell.com if you have something specific that needs handling. Bruceericatdell - twitter Mike: you’re drawing in some other detractors. @Pwills — I can tell you that our small business team has seen your comment as well and is looking into it. We certainly aren’t trying to give market share to anyone but we do have our own fair share of issues as a company and it’s a shame that anyone would have to ‘beg’ for good service. Not acceptable. We’re trying to correct those issues. Shoot me a note directly at bruce_eric_anderson@dell.com if you have something specific that needs handling.

Bruceericatdell - twitter

]]> Comment on How Dell treats a million $ customer by PWills http://www.mikeonads.com/2008/07/01/how-dell-treats-a-million-customer/#comment-41073 PWills Thu, 03 Jul 2008 01:58:37 +0000 http://www.mikeonads.com/?p=264#comment-41073 Mike: Similar story here. When we were with the "small business" team (called "Gold"), all was great. Quick responses, low prices, friendly reps. Then one day we ordered too much... Bam! Our account was transitioned to an "enterprise" rep, based overseas, who was never around. We literally were not able to order equipment for 3 weeks. Finally after much begging and whining, we were allowed to "downgrade" to our small business team. It seems like someone at Dell is actively trying to eff it up and hand their market share to HP. Might even be a corporate saboteur. Mike: Similar story here. When we were with the “small business” team (called “Gold”), all was great. Quick responses, low prices, friendly reps.

Then one day we ordered too much… Bam! Our account was transitioned to an “enterprise” rep, based overseas, who was never around. We literally were not able to order equipment for 3 weeks.

Finally after much begging and whining, we were allowed to “downgrade” to our small business team.

It seems like someone at Dell is actively trying to eff it up and hand their market share to HP. Might even be a corporate saboteur.

]]> Comment on How Dell treats a million $ customer by BruceericatDell http://www.mikeonads.com/2008/07/01/how-dell-treats-a-million-customer/#comment-41053 BruceericatDell Wed, 02 Jul 2008 17:30:53 +0000 http://www.mikeonads.com/?p=264#comment-41053 Mike: I've read your post and want you to know Dell is listening -- we hear you and apologize that you've had a bad experience with your sales team. I've escalated this to our management team and they will be in touch to see how we can rectify the situation. Thank you for bringing this to our attention. twitter: Bruceericatdell Mike: I’ve read your post and want you to know Dell is listening — we hear you and apologize that you’ve had a bad experience with your sales team.

I’ve escalated this to our management team and they will be in touch to see how we can rectify the situation. Thank you for bringing this to our attention.

twitter: Bruceericatdell

]]> Comment on The Plight of the Ad-Technology Startup by Mike On Ads » Blog Archive » Are you generating revenue? http://www.mikeonads.com/2008/06/03/the-plight-of-the-ad-technology-startup/#comment-41008 Mike On Ads » Blog Archive » Are you generating revenue? Wed, 02 Jul 2008 03:13:07 +0000 http://www.mikeonads.com/2008/06/03/the-plight-of-the-ad-technology-startup/#comment-41008 [...] The Plight of the Ad-Technology Startup [...] [...] The Plight of the Ad-Technology Startup [...]

]]> Comment on A Nice Online-Ad 101 Post by Barry Chu http://www.mikeonads.com/2008/06/04/a-nice-online-ad-101-post/#comment-40411 Barry Chu Thu, 26 Jun 2008 03:03:58 +0000 http://www.mikeonads.com/2008/06/04/a-nice-online-ad-101-post/#comment-40411 Hi Mike, Thanks for posting the link - inspired me to write a bit on my own thoughts on the Advertising Value Chain. I don't have a good feel yet for what's obvious and what's not to most people yet but I've found jotting down my thoughts a good exercise regardless. Anyhow, if you've got time to check it out would appreciate your thoughts! I basically cop out and state that there are two value chains one for publishers and one for advertiser/marketers that interact with one another. :) Hi Mike,

Thanks for posting the link - inspired me to write a bit on my own thoughts on the Advertising Value Chain. I don’t have a good feel yet for what’s obvious and what’s not to most people yet but I’ve found jotting down my thoughts a good exercise regardless. Anyhow, if you’ve got time to check it out would appreciate your thoughts! I basically cop out and state that there are two value chains one for publishers and one for advertiser/marketers that interact with one another. :)

]]> Comment on My Site was Hacked by Mike http://www.mikeonads.com/2008/06/19/my-site-was-hacked/#comment-40014 Mike Sat, 21 Jun 2008 11:11:37 +0000 http://www.mikeonads.com/2008/06/19/my-site-was-hacked/#comment-40014 Thanks Greg -- seems all is clear. In case this happens to anybody else, it seems McAfee identifies the hacked PHP files. (Found this out when it scanned through the backup I downloaded to my laptop and I got all sorts of Virus warnings!) -Mike Thanks Greg — seems all is clear. In case this happens to anybody else, it seems McAfee identifies the hacked PHP files. (Found this out when it scanned through the backup I downloaded to my laptop and I got all sorts of Virus warnings!)

-Mike

]]> Comment on Exchange v. Network, Part I: What’s the difference? by Online Advertising Business - The Online Advertising Value Chain « Creative Run - Adslife http://www.mikeonads.com/2007/08/16/exchange-v-network-part-i-whats-the-difference/#comment-39862 Online Advertising Business - The Online Advertising Value Chain « Creative Run - Adslife Thu, 19 Jun 2008 19:12:54 +0000 http://www.mikeonads.com/2007/08/16/exchange-v-network-part-i-whats-the-difference/#comment-39862 [...] This is a simplistic view of the industry, but it does enable us to understand where the key players sit; on the demand side of the value chain, there are advertisers, and their agencies; and on the supply side, publishers, and ad networks (and/or ad exchanges). [...] [...] This is a simplistic view of the industry, but it does enable us to understand where the key players sit; on the demand side of the value chain, there are advertisers, and their agencies; and on the supply side, publishers, and ad networks (and/or ad exchanges). [...]

]]> Comment on Upgrade Complete by Ian Thomas http://www.mikeonads.com/2008/06/19/upgrade-complete/#comment-39844 Ian Thomas Thu, 19 Jun 2008 16:54:37 +0000 http://www.mikeonads.com/?p=261#comment-39844 You've got some AppNexus weirdness going on in the top-left corner - a (tracking?) GIF which isn't loading and showing a red x. Though that was there before your upgrade... Cheers, Ian You’ve got some AppNexus weirdness going on in the top-left corner - a (tracking?) GIF which isn’t loading and showing a red x. Though that was there before your upgrade…

Cheers,
Ian

]]> Comment on My Site was Hacked by Justin Watt http://www.mikeonads.com/2008/06/19/my-site-was-hacked/#comment-39840 Justin Watt Thu, 19 Jun 2008 15:53:08 +0000 http://www.mikeonads.com/2008/06/19/my-site-was-hacked/#comment-39840 Mike, similar thing happened to me, I don't think it was so much a vulnerability in WP, as much as my password being exposed by Dreamhost. So word to the wise, I'd recommend changing your webhosting and WP passwords. I wrote up my experience here: <a href="http://justinsomnia.org/2007/08/search-engine-marketeers-are-the-new-script-kiddies/" rel="nofollow">Search Engine Marketeers are the new script kiddies</a> Mike, similar thing happened to me, I don’t think it was so much a vulnerability in WP, as much as my password being exposed by Dreamhost. So word to the wise, I’d recommend changing your webhosting and WP passwords. I wrote up my experience here: Search Engine Marketeers are the new script kiddies

]]> Comment on My Site was Hacked by Greg http://www.mikeonads.com/2008/06/19/my-site-was-hacked/#comment-39828 Greg Thu, 19 Jun 2008 13:10:27 +0000 http://www.mikeonads.com/2008/06/19/my-site-was-hacked/#comment-39828 Mike -- Because WordPress is open source and widely-used it's routinely examined for security vulnerabilities. Got to keep it up to date to minimize your chance of this stuff happening. I'd actually reinstall from scratch, check the .htaccess file, etc. instead of just upgrading to minimize the odds of a backdoor being present (and not overwritten by the upgrade). Tons of articles on this out there but this one is representative: http://ocaoimh.ie/2008/06/08/did-your-wordpress-site-get-hacked/comment-page-1/ -- Greg Mike –

Because WordPress is open source and widely-used it’s routinely examined for security vulnerabilities. Got to keep it up to date to minimize your chance of this stuff happening.

I’d actually reinstall from scratch, check the .htaccess file, etc. instead of just upgrading to minimize the odds of a backdoor being present (and not overwritten by the upgrade).

Tons of articles on this out there but this one is representative:

http://ocaoimh.ie/2008/06/08/did-your-wordpress-site-get-hacked/comment-page-1/

– Greg

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